Specsavers Optometrists & Audiology is a well-known brand dedicated to providing the highest quality eye and ear care services to its customers. Their Innaloo Westfield location is conveniently located in Perth, Western Australia, making it easily accessible to the local community. With over 2148 positive reviews from satisfied customers, Specsavers Optometrists & Audiology - Innaloo Westfield has earned a reputation for delivering excellent customer service, comprehensive eye and ear exams, and a wide range of eyewear and hearing aid products. The skilled and experienced staff at this location ensure that every customer receives personalized attention and care that is tailored to their unique needs. Whether it's a routine eye exam, a hearing check-up, or assistance with selecting the perfect pair of glasses or hearing aids, Specsavers Optometrists & Audiology - Innaloo Westfield is the go-to destination for all your eye and ear care needs.
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Reviews
I purchased new reading glasses, with an out of pocket expense due to my health fund policy on working on a % base. Had Specsaver staff told me that the purchase of 2 pair glasses would not incur out of pocket expense it would have been a better experience
Emily at Specsavers Innaloo was brilliant! I’m an extremely indecisive person but also really particular when it comes to picking things to wear (like glasses). It was like she could read my mind - each time I tried a new pair on, she knew straight away what worked and what didn’t work. In the end, we picked two pairs that I’m really happy with! I also had my two children with me (2 and 4 year old) and she was amazing with them as they were starting to get really antsy. So happy with this service today, and would definitely recommend! :)
From the moment you walk in you are welcomed and treated like an old friend. All the team is professional and attends to all your Optical needs promptly and efficiently. Truly a 5* experience
Friendly staff but I would have preferred to be accurately informed of the price of the glasses. I was quoted $118 LESS than I paid. They added on an "ultraclear superclean" per pair of glasses to the final invoice without notification. Not once did the service staff mention the additional fee. Not happy with disingenuous service. Be alert and ask for the exact payment expected before committing. [edit: thanks for the response and request for feedback, but the link didn't work and when I found the customer feedback form it didn't appear to work as stated, despite using 2 different browsers).
I had a great experience yesterday with the Specsavers Innaloo optometrist.
I suspected I had a lens caught in my eye and he was very kind, patient and understanding of my situation. He very professionally reassured me there was no reason to be concerned, advised me on the best care procedure moving forward and discussed better lenses for me to use in the future. Thank you!!
It was great. The optician and the staff who helped me find a perfect frame and she was being patient with me. Explained me everything. I have been to almost all the specsavers but innaloo is the best
Staff where awesome I'm so glad that I have my new Glasses here
Thank you to the staff at Innaloo Specsavers for your kind, patient and incredible customer service. I am an anxious person and I felt comfortable and cared for while at my latest optometrist appointment. Please continue to be amazing.
Location
Innaloo Westfield, Ellen Stirling Blvd, Innaloo WA 6018, Australia
Hours
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Monday
11:00 AM - 03:00 PM
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Tuesday
08:30 AM - 05:30 PM
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Wednesday
09:00 AM - 07:00 PM
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Thursday
08:30 AM - 05:30 PM
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Friday
09:00 AM - 05:30 PM
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Saturday
09:00 AM - 05:00 PM
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Sunday
11:00 AM - 05:00 PM
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